According to Qualtrics’ 2026 Customer Experience Trends Report, nearly one in five consumers say AI customer support provides no benefit. The failure rate is four times higher than other AI applications as companies deploy AI to cut costs rather than solve customer problems.
OpenAI is launching a new shopping experience in ChatGPT just in time for the holiday season. The feature helps users research products, compare options, and eventually make purchases directly through chat.
Valve has confirmed it won’t subsidize Steam Machine pricing, making a $500 console unlikely. The company says pricing will align with current PC market levels rather than competing directly with PlayStation and Xbox on price.
Recent battery fires in Singapore, California, and South Korea highlight the fundamental safety challenges of lithium-ion technology. Flow batteries using water-based electrolytes eliminate thermal runaway risks entirely. The energy storage industry faces a critical choice between managing danger an
California is considering a one-time 5% wealth tax specifically targeting billionaires that could generate $100 billion. The measure needs 870,000 signatures to reach the 2026 ballot and would exempt real estate while covering other assets. This comes after previous wealth tax proposals failed in th
While soaring inflation forces baby boomers back to work, Gen Z is starting retirement savings as young as 19. Robinhood’s CEO says young people are embracing traditional investing while older customers chase trends. The generational divide in financial planning has never been clearer.
The executive talent market has become incredibly competitive as baby boomers retire and companies chase the same limited pool of qualified leaders. Winning companies understand that compensation is just one piece of the puzzle in attracting top talent.
A Bethesda director is calling for more surprise game releases following the success of Oblivion Remastered and Hi-Fi Rush shadowdrops. Tom Mustaine says the approach works because modern gamers have short attention spans and want instant gratification. The strategy appears to be favored by Bethesda
According to Fast Company, the debate about who should lead AI strategy misses the obvious answer. The CEO is already the de facto chief AI officer, with the unique authority to embed AI across the entire organization. Companies that don’t recognize this risk falling behind competitively.
SitusAMC, a major real estate finance services provider, has confirmed a data breach that compromised client accounting records and legal agreements. The breach, discovered on November 15, potentially affects major financial institutions including Citi, JPMorgan Chase, and Morgan Stanley. The compan
